FHTC Frontline Hospitality Training College We are situated in Ferndale, Randburg info@fhtc.co.za Professional Development Student Interaction Individual Approach To Education WELCOME TO OUR TRAINING CENTRE (ESTABLISHED 1998)
The hospitality industry is always searching for friendly and competent staff who are capable of dealing with both routine and  unexpected events that occur.   FHTC offers the following City and Guilds based program, which provides students with the relevant theory, skills and practical  experience ideal for those wishing to make their career in the field of Hospitality Operations.    Accredited with City & Guilds, Frontline Hospitality Training College offers certificates and diplomas in Reception  Operations and Services. The purpose built hospitality college, which is situated within Thuleka Lodge Ferndale, is equipped with a modern classroom,  which is fitted with computers and industry related equipment. We provide kitchen facilities, as well as indoor and outdoor  recreational areas for our students.  Although Frontline Hospitality Training College is not a recruitment agency, many of our students have been employed as a  direct result of having completed the course. These Students have been identified for further studies either through University of  Johannesburg or through the City & Guilds program. 
All theory lectures are conducted in English by qualified lecturers with  extensive industry experience. Practical instruction in the respective  establishments is under the guidance of Frontline Hospitality personnel. 
You will need to be a positive, service orientated person who enjoys working  with people.  Grade 12 
Safety at work Customer service in hospitality and catering industry Introduction to equipment used in reception Provide information to guests Store and handle guest property Introduction to the hospitality and catering industry Hotel Property Management System (Reservations & Front Office)
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The duration of the course is one year, comprising of classroom theory and industry practical training. The practical is conducted  within a hotel or lodge where the practical covers the Housekeeping, Restaurant, Beverage and Front Office departments of the  Hospitality Industry.  During the course, students move between the college and the hotel practical environment. This enables the development of  effective communication skills, specific procedures, general industry skills and a sound understanding of the service industry. 
You will be assessed both in the classroom and whilst completing the  practical components of the course. Students are required to write  examinations (2 hour multiple choice paper) and complete Portfolios of  Evidence for each area of specialisation.  QUALIFICATION:  Level 1 - City and Guilds Certificate in Reception Services  Level 2 - City and Guilds Diploma in Reception Services 
HOME FHTC - NEWS CONTACT FORM Welcome To The World Of Hospitality
Safety at work Customer service in the hospitality and catering industry Book accommodation for guests Handling cash and guest accounts Arrival and departure services Promote products and services to guests Reception office skills Hotel Property Management System (Reservations & Front Office)
The course includes all learning material, excludes uniforms and  stationery.  Includes - City & Guilds Registration; File & Examination fees.  On successful completion of classroom theory, students will receive  remuneration whilst completing practical training (R1 400 per month). 
City & Guilds Registration & Exam fee is to be paid directly into their account.  FHTC’s Pro-Forma Invoice does not include City & Guilds Fees.  City & Guilds bank details are available upon Registration. 
Course information and enquiries only via these services:
Whatsapp - 083 640 1661
Blackberry Pin - 2AD4C0D8
Registrations Opening: 20 January 2014
Student Enquiry Line - 083 640 1661